personal selling  

Posted by the Writer

In Malaysia, you meet with a real person and talk discuss insurance, right? In Australia, insurance is sold with minimal human contact. At least it seems to me they're striving for that. A lot of insurance providers now have tools on their website for you to get health, content, life insurance rates, etc. Some are easy to use too. But my question is, why pull away from the human contact when insurance, especially life and health insurance, may be difficult for some people to buy (because of its morbidity or complexity)?


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